Good experience with Y-Axis so far in processing the Australia PR

I have a good experience with Y-Axis so far in processing the Australia PR. My process consultant is Syed Ahmed Ali who is a very knowledgeable and helpful consultant. He always provides the latest update on Australia visa and is very transparent regarding the pros and cons of the process. He provides the best guidance in terms of completing the documents and preparing the write-ups. With his guidance, I have secured a positive skill assessment and looking forward to the next steps. I would like to give a negative review regarding the communication channel which Y-Axis as an organization follows. It is extremely difficult to reach the consultant or their peer or supervisor over phone lines. Always I had to drop an email to the consultant and wait for them to call back. I believe that Y-Axis need to work on this ground.

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